Client Onboarding Portal
We rebuilt how new clients submit their artwork and track their patch orders. Instead of juggling email threads and scattered files, every project now starts in one place: a simple form where you upload your vector file, pick a backing type, and note thread preferences. The portal shows the digitization queue, so you know exactly when your design moves to sampling and when the first stitched proof is ready for review. For us, it cut the back-and-forth on initial quotes from days to a single afternoon. For clients, it means no more guessing where their order stands — the status updates automatically at each step, from artwork approval to production and dispatch.